Concierge Agent
Installed visitor widget with runtime settings sync, source-grounded chat, handoff, call request, and contact-only fallback.
/journey
See what Concierge has live, what is close, and what comes next.
Live Now
Features customers can use today.
Live
Agent onboarding
Account creation, crawl authorization, website crawl, progress polling, Site Brain review, preview, and install guidance.
Site Brain crawl
Public page discovery, robots-aware crawling, platform signals, page records, and knowledge chunk ingestion.
Site Brain review
Owner review cards, edit/approve flows, required knowledge checks, and readiness updates before launch.
Owner dashboard
Multi-site overview, readiness grouping, next best action, requests, insights, and setup entry points.
Site Control overview
Readiness map, launch state, quick actions, analytics timeline, and continuation links for each site.
Recent Messages
Visitor request inbox with unread states, thread expansion, handoff status, join/reply controls, and resolution actions.
Delivery History
Saved test and live delivery attempts with destination-level sent and failed status.
Routing destinations
Email, Slack, SMS, Taskologic, and custom webhook destinations with owner-managed setup and tests.
Concierge Pages
Pages site creation, template starter, editor, preview, publish, public routes, metadata, and embedded Agent.
Pages renderer
Published `/p/[subdomain]` pages, child routes, social links, media slots, dynamic metadata, and generated OG images.
Pages editor
Edit titles, nav, sections, CTAs, media URLs, logo URL, source website, and footer social links.
Built-in Help
Global Help panel with contextual actions, concise backend answers, and usage logging for repeated questions.
Billing foundation
Account-level plan state, Stripe checkout/portal, webhooks, entitlements, resource pools, and usage attribution.
Plan Upgrades
Owners can move between plans through account-level billing, checkout, portal, and entitlement sync.
Custom Domains
Business-owned domain setup is available through Site Settings with domain state and publishing controls.
Voice Concierge
Turn-based voice can be enabled per site, persists in settings, and appears in the visitor widget when active.
Concierge Insights
Clear visitor, session, request, and value signals help owners see what is working.
Legal and safety pages
Terms, privacy, cookies, AI disclosure, acceptable use, report abuse, and Pages moderation foundation.
First 1,000 Movement
Public movement routes backed by activated/launched sites from backend data.
Journey feedback
Public Journey feedback form with backend storage and optional team email delivery.
Almost Done
Helpful improvements moving closer to release.
Smoother handoff
A clearer team takeover experience for visitors and owners when a conversation needs a human.
Pages copy polish
More tailored starter copy, stronger calls to action, and better industry-specific page suggestions.
Flexible page sections
Add, remove, duplicate, and reorder Pages sections with a safer editing flow.
Richer insights
Plain-English takeaways that make visitor activity easier to understand and act on.
Brand media workflow
A simpler way to manage logos, photos, and visual assets without relying on external image URLs.
Guided launch checklist
A calmer final pass for routing, preview, billing, Pages, and Agent readiness before sharing publicly.
Specialist availability
Clearer availability settings so visitors know what kind of response to expect.
Pages SEO polish
More guided metadata, sharing, and search-readiness support for published Pages.
In The Pipeline
Ideas and integrations we are shaping for later.
WhatsApp routing
First-class WhatsApp destination adapter and owner setup flow.
Telegram routing
Telegram channel or DM destination adapter for lead alerts and handoffs.
Realtime handoff
WebSocket or SSE transport so visitor and team replies feel instant without relying on polling.
Realtime voice
WebRTC or realtime model voice experience beyond the current turn-based voice foundation.
Model router
Choose the smallest capable model by layer and reserve premium models for high-intent or enterprise flows.
Semantic caching
Cache repeated pricing, FAQ, recommendation, onboarding, and answer patterns to reduce latency and cost.
Deeper answer guardrails
Evaluation cases, confidence thresholds, source-grounding checks, and fallback-to-human behavior.
Pages asset library
Uploads, reusable brand media, image guidance, and safer media workflows for non-technical owners.
Managed forms
Native Pages contact blocks connected to routing destinations instead of CTA-only conversion paths.
Pages SEO operations
Published Pages sitemap and robots support as hosted Pages and domain support mature.
Appointment booking
Let visitors schedule the next step from Concierge or Pages.
Smart actions
Automated follow-up, commerce actions, service workflows, and deeper tool integrations.
Tell us what you want next
Your feedback helps shape Concierge. Keep it practical: feature ideas, bugs, and customer moments.